We are CRM FACTORY

We bring together the disciplines of marketing and IT to create a branded customer experience throughout the customer life cycle and beyond – no matter if it starts on a Website, at a flagship store, or as a phone call to a customer interaction center.

CRM Factory plans and builds IT systems enabling clients to communicate at all customer touch points with their target groups. This includes customer relationship management (CRM), enterprise resource planning (ERP), and business intelligence (BI) projects of all kinds. CRM Factory has created and brought to market integrated solutions for call centers, opinion mining, and dealer management.

We are hiring!

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MCON GROUPMCON GROUP

Web Developer for our Beijing office

2017-08-23T16:14:33+00:00

CRM Factory is looking for a web developer to join our fast track dynamic team in Beijing. You will be responsible to provide high quality front end package to the project you joined and will report directly to the team leader. This is a fantastic opportunity for someone with more experience in front end web development with latest technologies and cool ideas to be part of a rich and diverse company culture with an attractive salary and benefits, plus the opportunity to develop your skills. Key Responsibilities: Development of responsive HTML5/JS/CSS3 application and hybrid mobile apps with frontend technology. Responsibility [...]

Business Development Manager in Tokyo

2017-08-04T11:25:33+00:00

MCON Japan is looking for a Business Development Manager to join our fast track dynamic team in Tokyo. Your tasks and responsibilities will be in the areas of CRM B2B products, mobile-apps, eCommerce, CRM and BI, executing tasks like Business Development, Project Initiation and Requirement Gathering/Analysis, Pilot programs delivery and measuring. Possible tasks in future: build up SPARK and act as Team leader of SPARK. The main industry you will work on will be automotive and automotive finance, wholesale and retail level. Key Responsibilities: Responsible for presales/business development: assessment of briefings and, if necessary, refinement based on your own suppositions, [...]

Business Development Manager in Shanghai

2017-08-04T11:26:54+00:00

MCON Shanghai is looking for a Business Development Manager to join our fast track dynamic team in Shanghai. Your tasks and responsibilities will be in the areas of CRM B2B products, mobile-apps, eCommerce, CRM and BI, executing tasks like Business Development, Project Initiation and Requirement Gathering/Analysis, Pilot programs delivery and measuring. Possible tasks in future: build up SPARK and act as Team leader of SPARK. The main industry you will work on will be automotive and automotive finance, wholesale and retail level. Key Responsibilities: Responsible for presales/business development: assessment of briefings and, if necessary, refinement based on your own suppositions, [...]

Open position: HR/Admin Assistant in Shanghai

2017-08-04T11:35:18+00:00

We are looking for a Human Resources/admin assist for our office in Shanghai. Your duties and responsibilities are: Assist recruiting in full-recruiting cycle including but not limited to: advertising job positions pre-screening of candidate profiles interview preparation and execution offer handling & negotiation hiring process follow up compensation & benefits related facilitation with global HR in Beijing Support ER related issues such as: planning, coordination and execution of on-boarding process conducting exit interviews and check out process Manage and keep forms and database information for the employment process up to date Employee leaves and attendance management Provide HR related consultation [...]

BI Developer wanted in Mexico!

2017-07-26T12:16:50+00:00

We are looking for a BI Developer with good Business knowledge. The position requires interaction with customer, outside suppliers, and other cross-functional team members. Job Tasks Main tasks are: Analysis of Business Requirements, defining proper IT-Solutions Mapping of Business Processes to BI solutions Work closely with business stakeholders Consult other team members and build them up Design and build the components of business intelligence data ware-house Process documentation (Business Proposal, System Proposal, GAP/Fit Analysis etc.) Building the bridge between BI und Business Departments Consulting customers and do the business requirement analysis, drafting IT solutions Communication Skills Be able to comprehend, [...]

Are you a Graphic Designer? We want you!

2017-07-13T16:32:22+00:00

We at MCON, are looking for a Graphic Designer (junior to intermediate level) to join our Shanghai/Beijing Marketing team. The ideal candidate is a POSITIVE, CREATIVE and PROACTIVE individual, with the ability to work across multiple platforms to create visual materials (digital, printed, presentations, etc.) which will communicate ideas, concepts, products purpose, story and functionality through images, typography, colors and space. You will work in the intersection of physical and digital – building a delightful, polished user experiences. You will surprise, challenge and engage colleagues and clients with new ideas that they haven’t seen before! [...]

Working Student for Technical Project Management, Munich Office

2017-03-30T19:46:23+00:00

The Working Student Technical Project Management position is a part of MCON Germany Cloud Team and is supporting the technical project management team. You will get to know working with CRM Database and support team to deliver digital environment solutions based on public cloud Solutions and support it. Core Requirements passionate about cloud technology and digitalization Curiosity for technical environment stuff like bits and bytes, Public Cloud, CRM etc Willingness and ability to deal with technical data Hands-on mentality Experience creating and maintaining CRM Databases Experience creating and updating project handoff technical documentation Proficient in English Ideal Candidate Profile Studying [...]

CRM IT Consultant wanted in our Munich office

2017-02-04T11:04:07+00:00

CRM Factory Germany is looking for full-time CRM Consultants for our Munich office. With background in the CRM field, you have the experience and ability to identify business requirements and have a solid understanding on how those requirements need to be translated into a technical concept and designs. Conducting different projects, you will work in a distributed team, majorly located in Munich, Prague and Beijing. Key Responsibilities Analyze, comprehend, and summarize business processes and requirements Prepare process and technical concepts for automation and system integration Explain process and technical concepts in a structured, receiver-oriented way. Build and maintain relationships with clients, [...]

Online Marketing Support in Munich

2017-02-04T11:04:07+00:00

CRM Factory Germany is looking for a part-time labor to work closely with the Marketing Manager, Project Manager, and CRM Consultant for our online marketing related projects. The role of Online Marketing Support will encompass contributing to the online marketing strategy from an online and social media perspective. […]

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