We are hiring 2017-03-17T17:27:08+00:00

Whether you are a recent graduate, a specialized professional or an experienced manager, you can always find an exciting career opportunity at CRM Factory!

Your journey begins HERE!

If you want to feel like being in an agile, collaborative environment where opportunities are offered, skills are stretched and excellence is rewarded, you are in the right place. At CRM Factory you can start a deeply fulfilling, financially rewarding and exciting career. You will find a broad variety of exciting job challenges and intellectual stimulation in working with the best minds in China and overseas.

Check out our open positions

If you are ready start a journey full of professional growth and a lot of fun, then join the CRM FACTORY family!


Our people combine not only specific business or  technical skills but also personal characteristics that makes the flavor of who we are!


Together with our partners, we are in every continent of the planet!

Perks and Benefits

We care about you at CRM FACTORY, that is why we created an environment where working is actually cool!
Believe us that your friends will be jealous when you tell them: Yeah, my job is fun! 


An interesting, innovative and varied job, with an experienced, diverse and helpful team.


Attractive salary, additional benefits based on performance and above-average amount of annual leave


Conferences (local & international), tech talks, company-wide meetings, meet ups, on-the-job and off-the-job trainings.


Entertainment is a part of our culture and we enjoy having fun at CRM Factory. We have our own bar within the office were you can share a cold beer and good times with you colleagues.
Yes.. beer in the office!


Coffee, chocolate, tea, fruits and other goodies in the office. Plus occasional dish sharing and treats from different countries!


A tropical destination in Asia Pacific? you got it! We cherish traveling experiences, that is why periodically we organize company trips where we get the chance have fun together with our colleagues worldwide.


Choose the equipment that make you feel comfortable at work. Also you have a nice clean desk, ergonomic chairs and more.


Certainly the coolest place in the whole office! Want to know what is inside? Join CRM FACTORY and you will find it out!

Open positions at

208, 2017

Open position: HR/Admin Assistant in Shanghai

We are looking for a Human Resources/admin assist for our office in Shanghai. Your duties and responsibilities are:

  • Assist recruiting in full-recruiting cycle including but not limited to:
    • advertising job positions
    • pre-screening of candidate profiles
    • interview preparation and execution
    • offer handling & negotiation
    • hiring process follow up
    • compensation & benefits related facilitation with global HR in Beijing
  • Support ER related issues such as:
    • planning, coordination and execution of on-boarding process
    • conducting exit interviews and check out process
  • Manage and keep forms and database information for the employment process up to date
  • Employee leaves and attendance management
  • Provide HR related consultation to all employees
  • Support training and regular performance reviews
  • Assist in scheduling in-office/external meetings, employee programs and events in compliance with department needs
  • Office daily admin tasks including but not limited to:
    • foreign employee visa issues (facilitating external visa agency)
    • local employee Hukou or working resident certificate
    • arrangements concerning company meetings
    • support in managing various office supplies
  • Facilitate with global HR department in Beijing in terms of active input to HR department related processes, innovations/improvements


  • 1 – 3 years of professional experience in HR or admin
  • Excellent verbal and written communication skills both in Chinese and English
  • Proven ability to manage multiple tasks with high diligence
  • Advanced skills in MS Office (especially Word and Excel)
  • Ability to work alone & un-managed and to work as part of a team when required



Interested? Send us your resume today!
2607, 2017

BI Developer wanted in Mexico!

We are looking for a BI Developer with good Business knowledge. The position requires interaction with customer, outside suppliers, and other cross-functional team members.

Job Tasks

Main tasks are:

  • Analysis of Business Requirements, defining proper IT-Solutions
  • Mapping of Business Processes to BI solutions
  • Work closely with business stakeholders
  • Consult other team members and build them up
  • Design and build the components of business intelligence data ware-house
  • Process documentation (Business Proposal, System Proposal, GAP/Fit Analysis etc.)
  • Building the bridge between BI und Business Departments
  • Consulting customers and do the business requirement analysis, drafting IT solutions

Communication Skills

  • Be able to comprehend, summarize and explain concepts and issues in a structured, receiver-oriented way.
  • Be proficient in English, speaking and writing
  • Be proficient in Spanish, speaking and writing
  • German language knowledge is a plus
  • Strong interpersonal and intercultural skills

Professional Skills

  • Bachelor degree
  • Flexible and adaptable; able to work in stressful situations.
  • Business Intelligence Know-How, in e.g. Microsoft, SAP, IBM or Oracle products
  • Knowledge in Wholesale-Systems e.g. T24, SAP ERP, SAP CRM etc.
  • Database Know-How e.g. MS SQL Server, Oracle etc.
  • Report definition and development
  • Experience in Data warehouse (Facts, Dimensions)
  • Knowledge of PL-SQL, ETL-Scripting (e.g. SSIS), ETL-Frameworks (e.g. SSIS)
  • Knowledge in Automotive processes on Wholesale and Retail Level
  • Knowledge in Finance and CRM knowledge is a plus.
  • Nice to have: knowing at least one programming languages: C#, Visual Basic, J2EE

Apply today!

Interested? Send your resume with your introduction to thomas.welle@mcon-group.com

We are looking forward to hear from you!


At MCON we brings together the disciplines of marketing and IT to create a branded customer experience throughout the customer life cycle and beyond. Regardless if the journey starts online, at a flagship store, or as a phone call to a customer interaction center, CRM Factory plans and builds IT systems enabling clients to communicate at all customer touch points with their target audience. This includes customer relationship management (CRM), enterprise resource planning (ERP), and business intelligence (BI) projects.
CRM Factory has created and brought to market integrated solutions for call centers, financial institutes, dealerships and automotive OEMs.



1207, 2017

Are you a Graphic Designer? We want you!

We at MCON, are looking for a Graphic Designer (junior to intermediate level) to join our Shanghai/Beijing Marketing team.

The ideal candidate is a POSITIVE, CREATIVE and PROACTIVE individual, with the ability to work across multiple platforms to create visual materials (digital, printed, presentations, etc.) which will communicate ideas, concepts, products purpose, story and functionality through images, typography, colors and space. You will work in the intersection of physical and digital – building a delightful, polished user experiences.

You will surprise, challenge and engage colleagues and clients with new ideas that they haven’t seen before!


  • Produce high-quality visual designs for marketing collaterals including digital, printed, video external and internal
  • Assist sales professionals in the design of client deliverable materials such power point or keynote presentations.
  • Create new graphics and/or layout to improve current templates for capabilities packages, proposals, newsletters, photobooks, posters, cards
  • Creating exemplary, intuitive, useful visual design solutions inclusive of interactive mock-ups and prototypes for projects and products
  • Design and maintain corporate marketing collateral including brochures, folders, sell sheets, resumes, flyers, posters, infographics, photography, banners, etc.
  • Design corporate apparel and promotional items.


  • BA/BS degree in Design (e.g. interactive, graphic, visual communications, advertising) or a related field or equivalent practical experience.
  • Good command of English and of Mandarin (both Spoken and Written)
  • Good knowledge of Adobe Photoshop, Illustrator and InDesign
  • Good knowledge of PowerPoint
  • Experience with analog printed and processes and latest web design trends and techniques
  • Experience with video production and editing tools are advantages

You’ll also have opportunities to work with many world-class marketing strategists, artists and technologists from all over the world, to truly bring out your potential and make a difference, for ourselves, or our clients and for people.

Interested? Send us your resume

Please keep in mind In order to be considered for this role, you must attach a PDF of your portfolio or submit a link to your online portfolio.