We bring together the disciplines of business and IT to create a branded customer experience throughout the customer life cycle and beyond.
We are passionate about delivering a 360-degree integrated solution for various industries, with a strong focus on the automotive industry, from websites, portal solutions and e-commerce platforms, to wholesale solutions, connecting to the dealer side, enriched with business intelligence.
We are specialized in the customization of a wide array of CRM systems, tailoring them to your business requirements.
We are pleased to announce that after over 5 months of relentlessly hard work, FS China Online went live last Thursday 25th of May, even before schedule! FSO is part of Volkswagen Financial Services' digitalization [...]
Last may 15th we had the pleasure to organize again the AWS User Group meeting at beijing, an event that we think of great importance to let people network with other AWS lovers, share experiences [...]
Porsche China, together with CRM Factory launched the Porsche Club China during the Shanghai Autoshow 2017. 12 During 2 exclusive evenings the Porsche Club China was released to the public. With the underlying Porsche Club [...]
We are pleased to announce that MCON will be hosting once again the 2nd AWS Beijing User Group meeting! Mark your calendars for this coming 15th of May at 18:30 and be sure to join the Meetup Group [...]
The Working Student Technical Project Management position is a part of MCON Germany Cloud Team and is supporting the technical project management team. You will get to know working with CRM Database and support team [...]
We are proud of the diversity of clients and client solutions we have been able to provide in different industries. From the automotive sector, to also other industries like finance, FMCG or education. Here are some of the clients we have the privilege of work with:
“The consultants from CRM Factory in our office are trusty partners. They have a very good insight of our application and proactivily provides us a lot of support. This is what I am most satisfied with.”
Chris Tan, Project Manager - Volkswagen Finance China
“The CRM Factory team, has been very supportive, initiative and friendly. They always show strong communication skills and organizing ability, even handling pressure well during hard times. Thanks a lot for your contribution to the Market China BI.”
Elena Yuan, Project Manager - Volkswagen Finance China
“As Project Manager, I am really impressed. Your knowledge and responsibility in the whole project period was excellent. I also would like to share that the Central Payment Gateway (CPG) project got the 2015 Volkswagen Financial Services Global IT award”.
Peter Li, IT & & Project Manager - Volkswagen Financial Services CPG
“Really happy to have CRM FACTORY on board for our CRM strategy project”
Mathieu Herout, CFO - Sinodis
“I’m very impressed with the high expertise/high performance/working behaviors/problem handling skills of your Testing managers, Both of Biz and IT appreciate their great contribution in Testing phase which in the end ensured high delivery quality and achieved a successful go-live. In total it is a very pleasant experience to work with you in our project.”
David Du, Project Manager - Volkswagen Finance Center
“Great workshop, very well prepared. Wish every Friday would be like this!”
Jon Roach, Senior Manager - Porsche Experience Centre