We bring together the disciplines of marketing and IT to create a branded customer experience throughout the customer life cycle and beyond – no matter if it starts on a Website, at a flagship store, or as a phone call to a customer interaction center.

CRM Factory plans and builds IT systems enabling clients to communicate at all customer touch points with their target groups. This includes customer relationship management (CRM), enterprise resource planning (ERP), and business intelligence (BI) projects of all kinds. CRM Factory has created and brought to market integrated solutions for call centers, opinion mining, and dealer management.

2nd AWS Beijing User Group meeting


We are pleased to announce that MCON will be hosting once again the 2nd AWS Beijing User Group meeting! Mark your calendars for this coming 15th of May at 18:30 and be sure to join the Meetup Group and RSVP for the meeting! The Meetup will take place in our office located in the 24 Floor of the The Place Tower in Guanghua Lu  No.9. Same location of the first Meetup (check map here) We will have a very interesting keynote about Continuous Delivery on AWS using Docker by Carles Costa, Associate Director at MCON GROUP, then we'll talk about other AWS related topics, socialize and have some nice [...]

Amazon Web Services Summit 2015 in Shanghai


The Amazon Web Services Summit 2015 took place on 16th and 17th of December in Shanghai. MCON Group is the first European rooted AWS Consulting Partner in China and our colleagues Serena Song, Jack Sun and Kane Chen received its partnership certificate from Werner Vogels, CTO of Amazon Web Services. Amazon Web Services is bringing its world class services to China and has been showing and demonstrating its vision and services to the audience. Reducing infrastructure cost tremendously, providing platforms for agile developments within minutes and running autoscaling lowcost environments is now possible in China. The event not only featured a [...]

JSConf.Asia – 20 + 21 Nov 2014 in Singapore


250 people from all over the world gathered together over 3 days to attend the CSS / JS conference in Singapore presented by a host of talented speakers and knowledge sharing between all those who participated. It is Asia’s most influential web developer conference. The CSS component (1 day) was geared towards designers, developers and engineers who build the world’s most engaging user interfaces. The JS component (2 days) was about various topics, from “Optimizing of Forms”, “Pixel Art and Complex Systems”, “The Art of Less”, “JavaScript and Sensors”, “Building Isomorphic Apps” to Node-Boat hardware and software competitions. […]

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