We bring together the disciplines of marketing and IT to create a branded customer experience throughout the customer life cycle and beyond – no matter if it starts on a Website, at a flagship store, or as a phone call to a customer interaction center.

CRM Factory plans and builds IT systems enabling clients to communicate at all customer touch points with their target groups. This includes customer relationship management (CRM), enterprise resource planning (ERP), and business intelligence (BI) projects of all kinds. CRM Factory has created and brought to market integrated solutions for call centers, opinion mining, and dealer management.

This week’s Team Talk:

One of our big projects is now live and running open for the users! All thanks to a Team effort that made me realize once again, why I love so much working together at MCON GROUP, where not the why and each individual is important but to stand up for the greater goal of the project and combine the efforts in order to get it done!

You never walk alone, is our commitment!