We bring together the disciplines of marketing and IT to create a branded customer experience throughout the customer life cycle and beyond – no matter if it starts on a Website, at a flagship store, or as a phone call to a customer interaction center.

CRM Factory plans and builds IT systems enabling clients to communicate at all customer touch points with their target groups. This includes customer relationship management (CRM), enterprise resource planning (ERP), and business intelligence (BI) projects of all kinds. CRM Factory has created and brought to market integrated solutions for call centers, opinion mining, and dealer management.

What we do 2017-02-04T11:04:05+00:00

At CRM Factory we work with you to assess your specific business needs and requirements to develop the right strategy, set appropriate goals and choose matching technologies that will lead to their realization.

Our consultants and engineers are equipped to meet the opportunities and challenges shaped by new technologies and will help your business.

We are specialized in the customization of a wide array of customer relation management systems, tailoring them to your business requirements.

Our data warehouse and business intelligence solutions deliver significant, bottom-line results, for all businesses.

We offer services based on extensive experience of enterprise resource planning and dealer management system especial for automotive OEMs.

Our experts will provide you with the expertise necessary to develop highly interactive business application and portals.

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